Legal operations · AI
ChiefofStaff
Legal intent into controlled execution.
This orchestration layer coordinates a firm’s people, systems, documents, and AI. Every action is sourced, governed, and auditable.
Founder · Operator · Advisor
I’m Craig Miller. I simplify complex operations. My work spans legal workflow infrastructure, AI, growth, and exit readiness.

01 / Selected work
I build and advise companies that remove friction and create leverage. Talented people can then focus on work that only they can do.
Legal operations · AI
Legal intent into controlled execution.
This orchestration layer coordinates a firm’s people, systems, documents, and AI. Every action is sourced, governed, and auditable.
Growth · Transformation · Exit
Better systems. Stronger value.
I help growth-stage founders simplify strategy and use technology intelligently. I build businesses that scale more easily and are easier to sell.
Selected board & advisory work
02 / Writing
I write about legal operations, AI, and reliable execution. LevelUP Strategies is my field journal.
A practical framework for turning the feeling of drowning in admin into four measurable numbers.
Silent fee leakage costs law firms more than they can see. Pricing is only part of the problem.
The hidden cognitive cost of the profession’s constant commentary about AI.
03 / Experience
I trained as an engineer. I became an operator and advisor. My experience spans enterprise technology, M&A, professional services, and venture building.
2025 to present
ChiefofStaff
I am building the intent orchestration layer for law firms. It turns spoken instructions into controlled, auditable execution.
2010 to 2025
Microsoft
I led consulting and transformation work across Western Europe. My work included $40M+ portfolios, delivery across several countries, and C-suite engagement.
2007 to 2010
Adecco
Led growth, M&A, and performance plans across a €2B global IT and engineering business.
2000 to 2003
J.P. Morgan
Advised companies at the intersection of strategy, finance, and long-term value creation.
What should run better?